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Advance notice of impairment
We give clients the chance to proactively notify Southwest Airlines of any specific disability-related needs during and after scheduling.
Whenever reserving a new reservation, Customers could use the “Special Assistance” website link regarding the traveler & Payment Info page to point that he or she calls for help. When b king online, Customers may realize that there is a website link (identified with an italicized « i ») that directs an individual to the information on our policies for assisting Passengers with disabilities. Following the Customer has selected his/her s that are option(, the Customer should scroll down and complete the scheduling process.
In cases where a b king has already been developed, just click in the “FLIGHT | HOTEL | CAR | VACATIONS” website link on the top of our webpage. Then, ch se “Manage Reservations” from the “Flight” column, input the required information, and select “Search.” From that page, go through the « Special support » link underneath the traveler name. When a Customer has added his/her option(s), the consumer should click “Update Information” and also the information will be saved to the Customer’s b king.
Customers could also advise us of any disability-related travel requires at the full time of scheduling by phone or, in cases where a b king has already been made, by calling 1-800-I-FLY-SWA (1-800-435-9792) prior to visit.
We advise that clients arrive at the airport no later on than advised airport arrival time.